You can find most commonly asked questions here, but if you are still in doubt feel free to contact our customer support team.
The SigmaCapital is a trading name of The SigmaCapital Ltd Reg. No.96198. The SigmaCapital is authorized and regulated of REGISTRAR OF CORPORATION of REPUBLIC OF THE MARSHALL ISLANDS
Sigma runs a Client Service Desk 5 days a week between 9am – 5pm, Monday to Friday. To contact the Client Service Desk you can e-mail us at email@example.com
Sigma offers multi-channel funding including bank transfer, Help2pay, Paytrust, and Payment Asia.
Sigma has a minimum deposit requirement of $500 (of your base currency) for Standard Accounts. The minimum deposit requirement for Pro Accounts is $20000 (of your base currency).
You can have your trading account based/denominated in any of the following currencies: EUR and USD.
If using your own bank to convert funds from another currency, you may be subject to high conversion fees. Please contact our Customer Support by sedning email to firstname.lastname@example.org for alternative options.
If you have funded your Sigma account via bank transfer, the funds will need to clear before they appear in your trading account and become available for use. This can take 2-5 working days depending on your location and bank.
If you have funded your Sigma account via Help2pay, Paytrust, and Payment Asia, funds will usually be available in your account within a day of completing the transaction.
Log into the Sigma Secure Client Portal and submit a withdrawal request. You can submit a withdrawal request at any time.
Please note that funds can only be withdrawn to a bank account in the same name as the trading account if you have a company account you can’t withdraw funds to an account in the name of an individual.
Yes. Sigma supports the following base currencies for your trading account: EUR and USD.
You can submit a withdrawal request at any time through your Sigma Secure Client Portal.
Sigma cannot guarantee same day value for receipt of funds. Processing times are subject to the bank processing times but typically can take between 1-2 days for local transfers. International Transfers may take 2 – 5 days to be received.
You can check your trading history and open positions at any time via your Sigma Secure Client Portal.
You will also receive a daily account statement if there is trading activity during that day, and a monthly statement at the beginning of each month.